Top Fixes for Your Samsung Dishwasher Not Draining Issue

Is your Samsung dishwasher not draining properly, leaving you frustrated and bewildered? Fear not! With a little guidance, you can take matters into your own hands and resolve this issue. In this blog post, we’ll walk you through the process of identifying common error codes, inspecting and cleaning key components, troubleshooting potential issues with the drain pump and solenoid valve, and implementing preventive measures and maintenance tips. Get ready to restore your dishwasher’s performance and enjoy sparkling clean dishes once again!


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Key Takeaways

  • Understand common Samsung dishwasher error codes to diagnose and resolve draining issues.
  • Inspect key components, check the sink drain/garbage disposal for blockages, examine the drain hose and clean filter/sump regularly.
  • Seek professional assistance when complex problems occur or preventive measures fail to help maintain optimal performance of your Samsung dishwasher.

Common Samsung Dishwasher Error Codes and Their Meanings

Various factors can cause a Samsung dishwasher not to drain, including simple clogs or more intricate problems with the drain pump or solenoid valve. Recognizing the error codes that your dishwasher may display is an initial step in diagnosing the problem. These codes offer essential information about the draining issue’s origin, helping you identify the problem and act accordingly.

To help you decipher these error codes, we’ve compiled a list of common draining-related codes, such as:

  • 5C
  • SC
  • 5E
  • SE

These codes typically indicate issues with the drain hose, connections, or the dishwasher’s filter. Knowing these codes helps you better identify and tackle your dishwasher’s draining problem.

Understanding Error Codes

Error codes are fundamental in diagnosing draining problems in your Samsung dishwasher. They provide information about the problem’s root cause, such as issues with the dishwasher’s drain pump. For example, blinking light combinations on your dishwasher can indicate a drainage issue caused by food waste or other obstructions.

Comprehending and addressing these error codes can conserve your time and effort, resulting in quicker resolution of your draining issue.

Common Draining-Related Error Codes

Recognizing the typical error codes associated with draining problems in Samsung dishwashers is necessary for swiftly identifying draining issues. As mentioned earlier, these include 5C, SC, 5E, and SE, which indicate water draining issues such as water draining too slowly or not at all. When faced with these error codes, you should inspect and clear any obstructions from the sink connection and examine the drain hose for any clogs.

Equipped with this knowledge and ensuring the presence of an air gap, you can confront your dishwasher’s draining problem more effectively by learning how to drain correctly and avoid standing water.

Inspecting and Cleaning Key Components

Inspecting and Cleaning Key Components of Samsung Dishwasher

A comprehensive inspection and cleaning of your dishwasher’s key components can often resolve draining issues and prevent them from recurring. Regular maintenance ensures that your dishwasher functions smoothly and efficiently, saving you time, effort, and potential repair costs.

The upcoming sections will guide you through the steps of checking the sink drain and garbage disposal, inspecting the drain hose, and cleaning the filter and sump. By maintaining these components, you’ll keep your dishwasher in top shape and avoid draining problems.

Checking the Sink Drain and Garbage Disposal

Checking the Sink Drain and Garbage Disposal for Blockages

The first step in addressing a Samsung dishwasher not draining issue is inspecting the sink drain. A clogged sink drain can impede the flow of water from your dishwasher, causing it to back up or drain slowly. Examining the sink drain for blockages and ensuring it functions correctly can help you resolve this issue.

Another area to check is the garbage disposal. If your dishwasher is connected to a garbage disposal, verify that the disposal is working properly and has no blockages. Running cold water and activating the disposal can help clear potential clogs. If the blockage persists, you may need to use a plunger or a plumber’s snake to remove the obstruction. In severe cases, you might need to contact a professional plumber for assistance.

Examining the Drain Hose

Examining the Drain Hose of Samsung Dishwasher

The drain hose is another critical component to check when addressing a Samsung dishwasher not draining problem. Here are the steps to follow for a proper samsung dishwasher drain:

  1. Ensure that the drain hose is properly positioned and free of kinks or blockages that can restrict the flow of water.
  2. To access and inspect the drain hose, you’ll need to locate the hose, disconnect it at both ends, and carefully examine it for any damage or blockages.
  3. If you find any obstructions, remove them and securely reconnect the hose.
  4. For more detailed guidance, refer to your specific dishwasher model’s manual or manufacturer’s instructions.

Besides checking for blockages, verify that your dishwasher’s drain hose is installed correctly. A poorly installed drain hose can lead to draining issues and even damage your dishwasher. Make sure the drain hose is connected securely and has a high loop to prevent wastewater from flowing back into the dishwasher.

Cleaning the Filter and Sump

An unclean filter can also hinder your dishwasher’s capacity to drain water efficiently. Regularly cleaning the filter will ensure that water flows freely through the dishwasher and that it drains correctly. To clean the filter, you’ll need to locate it at the bottom of the dishwasher, near the spray arm. Remove the filter by twisting it counterclockwise or lifting it up, depending on your dishwasher model.

After removing the filter, rinse it under running water to eliminate debris and food particles. Use a soft brush or toothbrush to gently scrub the filter to remove any stubborn dirt. After cleaning the filter, you’ll also need to clean the sump. This process involves removing the lower rack, the cylindrical micro filter, and any moisture from the sump. For more details, refer to the Samsung support website.

Troubleshooting Potential Issues with Drain Pump and Solenoid Valve

If inspection and cleaning of key components don’t resolve the issue, you might need to troubleshoot possible problems with the drain pump, drain valve, and solenoid valve. These components play a vital role in the draining process, and any malfunction can lead to draining problems, including issues with sink drains and the drain line.

The subsequent sections will provide tips for evaluating the drain pump and inspecting the solenoid valve. By addressing any issues with these components, you can ensure that your dishwasher drains water effectively and maintain its optimal performance.

Assessing the Drain Pump

To troubleshoot potential issues with your Samsung dishwasher’s drain pump, follow these steps:

  1. Check the drain impeller for any blockages or debris.
  2. Inspect the drain hose for clogs or kinks.
  3. Verify the functionality of the drain solenoid.
  4. Examine the check valve for any issues.
  5. Test the dishwasher’s drain pump for proper operation.

If all hoses have been detached and no physical clogs are present, but an error persists, you might need to replace the drain pump or solenoid valve. To assess the drain pump for mechanical and electrical faults, you can inspect the impeller for damage and test the pump for continuity using a multimeter. If the impeller is damaged or the pump has experienced an electrical failure, you may need to replace the pump.

Inspecting the Solenoid Valve

The solenoid valve is another critical component to check when troubleshooting draining problems in your Samsung dishwasher. This valve regulates the flow of water, opening and closing to allow water to enter the dishwasher during the wash cycle and evacuate the water during the drain cycle.

To inspect the solenoid valve, look for signs of damage, wear, or cracking. Additionally, inspect the water inlet valve for any visible issues. If you encounter any issues, consider replacing the valve.

You can also test the solenoid valve for continuity by following these steps:

  1. Set a multimeter to the resistance or ohms setting.
  2. Disconnect the wires from the solenoid valve terminals.
  3. Place the multimeter probes on the solenoid valve terminals.
  4. If the multimeter reads a resistance value, the solenoid valve is functioning properly.
  5. If it reads infinity, one of the solenoids has failed.

Preventive Measures and Maintenance Tips

Adopting preventive measures and adhering to regular maintenance tips can help you prevent draining issues, ensuring top performance of your Samsung dishwasher. Proper installation and connection, regular cleaning and inspection, and using the right detergent and rinse aids are all essential steps to ensuring the optimal performance of your dishwasher.

This section will offer some practical maintenance tips and best practices for your dishwasher to help prevent draining issues and extend the life of your appliance.

Proper Installation and Connection

The correct installation and connection of your Samsung dishwasher is necessary for optimum performance and prevention of draining issues. A well-installed dishwasher meets water supply requirements, such as water temperature and pressure, and is properly leveled to prevent leaks and ensure efficient operation.

If you’re unsure about the type of dishwasher drain connection, especially in a recently installed Samsung dishwasher, it’s advisable to seek advice from a qualified expert. Proper installation and a secure connection can help prevent draining problems and ensure that your dishwasher functions smoothly.

Regular Cleaning and Inspection

Consistent cleaning and inspection of key components of your Samsung dishwasher like the filter, drain hose, and sump are vital for maintaining peak performance. By keeping these components clean and free of debris, you can prevent draining issues and ensure that your dishwasher runs efficiently.

To maintain your dishwasher, clean the exterior and control panel, run the Sanitize cycle to clean the inside, and soak the nozzles and filter in distilled white vinegar. By following these maintenance routines, you can prolong the life of your dishwasher and ensure it continues to perform at its best.

Using the Right Detergent and Rinse Aids

Using suitable detergent and rinse aids in your Samsung dishwasher is necessary for peak performance. The right detergent can effectively break down oily residues and soils, ensuring a complete clean. Enzyme-based or chlorine-based detergents, such as Cascade Platinum Plus, Finish Quantum Max Powerball, and Palmolive PowerPacs Pods, are recommended for Samsung dishwashers.

In addition to the right detergent, using a rinse aid can enhance the drying performance of your dishwasher, resulting in dishes that are dry and ready to be put away. Recommended rinse aid brands for Samsung dishwashers include Finish Jet-Dry Dishwasher Rinse Agent, Miele Care Collection Rinse Aid, and Cascade Power Dry Dishwasher Rinse Aid.

When to Call a Professional

While many draining Samsung dishwasher problems can be solved with the tips and instructions provided here, there are instances when professional help is advisable. Complex issues that require expert assistance may include problems with the drain pump, timer, or motherboard.

This section will discuss when to consider professional help for your Samsung dishwasher’s draining issue and offer tips to identify complex problems that might need expert intervention.

Identifying Complex Issues

Some complex issues may require the expertise of a professional technician to resolve. These issues may include:

  • Poor performance
  • Leaking
  • Numerous error codes
  • The dishwasher not draining correctly
  • Gurgling sounds
  • Slow draining
  • Water backing up in the sink

If you are experiencing any of these issues, it is recommended to seek the help of a professional technician.

If you detect humming or clicking sounds during a wash cycle, it may point to an issue with the drain pump and motor. It is important to inspect for obstructions or kinks in the drain hose and clean the filter routinely. If these issues remain, it’s suggested to seek professional help.

Finding a Qualified Technician

If you’ve concluded that your Samsung dishwasher’s draining problem requires professional help, finding a competent technician for the repairs is critical. A professional technician should possess the following qualifications:

  • Expertise in diagnosing and resolving drainage issues in Samsung dishwashers
  • Knowledge about the dishwasher’s filter and hose system
  • Certification or licensing as an appliance service technician

To locate a certified Samsung dishwasher technician, you can:

  • Visit the Samsung support website, which offers a service center locator to help you find authorized technicians in your area
  • Ask for recommendations from friends and family
  • Read customer reviews online to evaluate the reputation of a dishwasher repair technician.


In conclusion, restoring your Samsung dishwasher’s draining performance doesn’t have to be a daunting task. By understanding error codes, inspecting and cleaning key components, troubleshooting potential issues with the drain pump and solenoid valve, and implementing preventive measures and maintenance tips, you can tackle draining problems head-on and enjoy a fully functional dishwasher once again. Don’t let draining issues dampen your spirits, empower yourself with the knowledge and confidence to fix your dishwasher and keep it running smoothly.

Frequently Asked Questions

Why is my Samsung dishwasher holding water in the bottom?

It is likely that your Samsung dishwasher is not draining properly due to a clog, drain hose issue, or the filter. Make sure to check these components for any blockages or problems.

How do I force my dishwasher to drain?

Loosen the hose clamp and place the drain hose in a bucket, then press the drain/cancel/start button for three seconds to force your dishwasher to drain.

What are some common Samsung dishwasher error codes related to draining issues?

Common Samsung dishwasher error codes related to draining issues are 5C, SC, 5E, and SE.

How often should I clean the filter and sump in my Samsung dishwasher?

Clean the filter and sump in your Samsung dishwasher at least once a week for optimal performance.

How can I prevent my Samsung dishwasher from not draining properly?

To prevent your Samsung dishwasher from not draining properly, regularly clean the filter, drain hose, and sump and ensure correct installation and connection.

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